Can I pay in monthly installments for more costly treatment?
By joining our Dental Care Plan, you can pay monthly for your dental maintenance. This includes routine check-ups, xrays and hygienist visits. The Plan offers you 10% discount on crown & bridgework and 10% discount on dental cosmetic treatment. Please see Theale Dental Care Plan page for more details.
By joining Denplan you can pay monthly for your dental maintenance and treatment, thereby avoiding any unexpected dental bills. Please see the Denplan page for further details.
Do I pay for my children’s appointments?
We are still able to see children free of charge under the NHS, up to the age of 18yrs whilst in full-time education.
Can I see a hygienist without seeing a dentist before-hand?
Yes. New government guidelines enable all patients to see a hygienist without a referral from a dentist.
Where can I park?
There is free road-side parking in Theale High Street. One or Two hours maximum is available.
Do you offer treatment under general anaesthetic?
We do not have facilities to offer general anaesthetic, but if it is felt necessary then we will refer to a hospital or a clinic.
Do you have a complaints policy?
We operate an informal, confidential in house procedure which we hope will resolve any problems quickly and efficiently.
Written complaints should be addressed to the Practice Manager. We aim to acknowledge any complaint within two working days and provide an explanation within 10 working days. However, in some cases more time may be required.